Monica Nolan


Monica's latest writings
Creating a Customer-Centric Organization

Is your organization customer-focused ? This is a useful question anytime, but the recession of the last year has made your answer crucial. As the economy turns around, customer-centric organizations will be best equipped to take advantage of growing consumer confidence, as they will have the best understanding of the needs and wants of their audience. As Inc. magazine reported back in September, a few companies... (posted by Monica 1 year 302 days ago.)